: Fill in your assigned username, password, and the required One-Time Password (OTP) if your property mandates multi-factor authentication via the SIHOT PayEngine Admin interface .
Ensure you are logging in during your scheduled shift or according to your user rights profile.
The desktop client cannot talk to the central SIhot server. The Solution: sihot login
Always log out after your shift to maintain security. Troubleshooting SIHOT Login Issues
A: All public API documentation, including details on authentication and web services, is available for developers on the SIHOT Partner Portal at partner.sihot.com . : Fill in your assigned username, password, and
This article serves as a comprehensive guide to the SIHOT login process. You will learn about the different portals for staff and guests, the modern authentication methods that enhance security, step-by-step troubleshooting for common access issues, and best practices to keep your system secure. By the end, you will have a clear understanding of how to manage and troubleshoot your access to the SIHOT platform, no matter your role within the hospitality ecosystem.
If you cannot remember your credentials, you can trigger a self-service reset provided your system features an active SMTP connection. The Solution: Always log out after your shift
To log into the core PMS interface (such as or the SIHOT Classic Client ), every staff member must use unique credentials. This individual tracking creates accountability, as every action—from changing a reservation to modifying a folio—is logged under the user's initials. To perform a basic login:
If supported by your organization's identity provider integration, mandate MFA. This requires users to verify their identity via a mobile app code or SMS token during the login process.