Plug the USB dongle directly into a USB 2.0 or 3.0 port on the motherboard (the back of your desktop PC). Do not use a USB hub, front-panel USB ports, or a docking station.
Close any applications that might use the headset, such as Discord, TeamSpeak, or music players.
: This version (0010) is typically for older Kingston models. If your headset is the newer HP-branded model (often requiring firmware 4103), this specific updater may not detect your device. Connection : Ensure the Cloud II USB sound card Go to product viewer dialog for this item.
A small window will appear displaying your current firmware version and the target release version (0010). Step 3: Flash the Firmware Click the button. hyperx-cloud-ii-firmware-updater-rev-0010 .exe file
If you are experiencing issues with the update, please let me know: What are you seeing? What operating system is your PC running? Is your headset currently recognized by Windows ?
This article provides a comprehensive guide on how to safely download, prepare for, and run this update. What Does Firmware Updater Rev_0010 Fix?
To successfully apply the update, follow these steps provided by the official HyperX support documentation Preparation: Connect your HyperX Cloud II USB sound card directly to a USB port on your PC. Run Updater: Launch the HyperX_Cloud_II_Firmware_Updater_Rev_0010.exe Plug the USB dongle directly into a USB 2
A small window will appear showing your and the Release Version (0010) . Step 4: Flash the Firmware
Addresses low microphone volume and "static" issues reported in older firmware versions (like 0005). Installation Instructions Preparation: Plug your Cloud II USB sound card directly into a USB 2.0 port on your PC (avoid hubs for the update). HyperX_Cloud_II_Firmware_Updater_Rev_0010.exe
If the hyperx-cloud-ii-firmware-updater-rev-0010 .exe file states "Device Not Found" or cannot detect your headset: : This version (0010) is typically for older Kingston models
Once the interface says "Update Successful," click . Unplug the USB control box from your PC, wait 5 seconds, and plug it back in. Finally, reconnect your 3.5mm headset jack into the control box. Troubleshooting Common Update Issues
If you encounter errors while trying to run the executable file, use these proven troubleshooting methods to resolve them. "Device Not Found" Error
The is a manual utility specifically for updating the firmware of the Kingston-branded (older) HyperX Cloud II USB sound card. Step 1: Preparation
The updater interface will open. It will display your alongside the Release Firmware Version (0010) .