Ezesco Zesco Zm Exclusive Jun 2026

: Customers can report and track technical faults in real-time, receiving complaint numbers to monitor progress. Service Applications ZESCO Customer Service Portal

Street vendors with specific ZESCO agent machines. You give them cash and the meter number; they print the token for you. ezesco zesco zm

: Share simple tips like switching to LED bulbs or unplugging unused appliances to help customers stay within lower tariff brackets. : Customers can report and track technical faults

Buying prepaid electricity tokens is now a quick, multi-channel process. Here is a comparison of the most common methods: : Share simple tips like switching to LED

Here are some of the flagship projects underway:

The digitization of ZESCO's services has significantly enhanced operational efficiency. By providing 24/7 access to account management, the utility has reduced the congestion at physical customer care centers and improved transparency in fault tracking. This "digital culture" is part of a broader strategic plan to optimize business performance and position Zambia as a regional hub for power trading.

ZESCO has reported millions in losses due to infrastructure vandalism, including a reported loss of K5.1 million in December 2024 alone. Renewable Energy Drive: