You want to post a TikTok of you making a Frappuccino? Great. You want to complain about the "rude lady in the Honda?" Terminated.
At the top of the very first page, you will not find "Employee Rights" or "At-Will Employment." You will find
The cornerstone of Dutch Bros' company culture is its "Mafia Manifesto". More than just a document, it's a guiding philosophy that details the company’s core values, operational expectations, and cultural identity. For employees, adherence to the policies laid out in this Manifesto, alongside the official Employee Handbook, is a fundamental job requirement. dutch bros employee handbook top
"I promise to serve with speed, love, and humility. I will leave my baggage in the back room. I will celebrate my customer’s wins as if they were my own. I will not let a line stall or a smile fade. I am the heartbeat of the brand."
Dutch Bros operates on a "Third Place" philosophy (home, work, Dutch). The handbook explicitly states that while you may have bad days, you cannot bring them to the booth. You want to post a TikTok of you making a Frappuccino
Because the keyword "top" is in your search query, let's talk about literally the top half of the body. The dress code is the third section in the book, and it is strict.
Ensures every drink is handcrafted with consistency, from proper shot timing to precise milk steaming. At the top of the very first page,
According to the official Dutch Bros Coffee Employee Training Manual, your top layer of torso clothing must always be branded company gear. This rule applies uniformly across corporate and franchise-owned drive-thru stands.
This is arguably the most generous drink policy in fast-food coffee.
But uniquely, the handbook implements a "Stack Check." At the top of every hour, the shift lead counts the till from the of the bill stack down. If you are caught "lazy counting" (smooshing bills together), you get a write-up.