Complaint Management System (CMS) of the Punjab Police is a digital initiative designed to streamline the lodging, tracking, and resolution of public grievances against police conduct or service. punjabpolice.gov.pk
The Punjab Police plans to expand the CMS by integrating , automated number plate recognition (ANPR) , and a unified crime mapping system. Collaboration with NADRA (National Database and Registration Authority) and telecom operators is also underway to strengthen the system's capabilities.
Log into the CMS link weekly. If the status remains unchanged past the deadline, use the "Escalate" or "Remind" feature on the portal. Share public link cms punjab police link
The portal provides several essential functions for public service and internal accountability:
For citizens in Punjab, Pakistan, the government has integrated police complaints into the centralized . Complaint Management System (CMS) of the Punjab Police
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Please note that this is not a public-facing link and is solely for use by authorized government agencies. Log into the CMS link weekly
If the grievance is specifically against a police officer's conduct, the Punjab State Police Complaints Authority (India) handles these cases. Filing Method:
If you prefer other methods to file a complaint, you can use these official channels: Helpline Number: Call or SMS to reach the IGP Police Complaint Center. WhatsApp Service: 0331-7871787 for automated reply services. Mobile App: Download the Punjab Police Pakistan app from the Google Play Store to register e-complaints directly. punjabpolice.gov.pk Key Features of the CMS E-Tagging: Upon registration, you receive an (complaint number) via SMS to track progress. Monitoring:
The "CMS" (Complaint Management System) link refers to two distinct digital portals depending on whether you are in or Punjab, India . This guide outlines how to access and use both. 1. Punjab Police (Pakistan) - Complaint Management System