Business Contact Manager For Outlook 2013 -

BCM 2013 expanded standard Outlook features into a specialized database for sales and customer service. 1. Lead and Opportunity Tracking

Moving data from BCM 2013 to modern systems can be complex. While tools existed for migration to Outlook Customer Manager (which was also later discontinued), modern users should look directly to Microsoft Dynamics 365 or other CRM alternatives.

Microsoft stopped supporting BCM after the 2013 version. It does not work natively with modern, click-to-run versions of Office 365 or Office 2016/2019/2021. business contact manager for outlook 2013

This functionality transformed BCM from a single-user tool into a team-based CRM system. Employees across an office could access the same customer data, ensuring everyone had up-to-date information on leads, accounts, and ongoing sales opportunities.

One of BCM's most praised features was its form customization. You could modify how data was organized by adding custom fields, creating new tabs, and designing filters that matched your specific business processes. As one reviewer noted, "The ability to modify your forms lets you dictate how your data is organized... now you can customize how you organize your contacts' information by assigning tabs and filters". BCM 2013 expanded standard Outlook features into a

: For new users, a full 32-bit install file is required.

Tracking phone calls, emails, documents, and meetings associated with a specific business contact. While tools existed for migration to Outlook Customer

Running obsolete, SQL-based software in 2026 poses potential data security risks and compatibility issues with modern Windows environments. Modern Alternatives to BCM for Outlook 2013

: BCM does not run in newer versions of Windows and Office. It won't work with Outlook 2016, Outlook 2019, Outlook 2021, or Microsoft 365.

Choose a local server or a reliable desktop computer to host the primary SQL database.